Frequently Asked Questions:
where can i get billing questions answered?
What insurance companies do you participate with?
We participate with most insurance companies. This list does change on a regular basis so please call especially if you do not see your insurance company on this list:
Who will be providing my care?
All evaluations and treatments are performed by licensed physical therapists. When you are assigned to a specific physical therapist, you will remain with that therapist throughout the course of your treatment. At no time will any of your treatment or supervision be performed by an unlicensed clinician.
Do I need a prescription for physical therapy?
New York State law does not require a prescription for one to receive physical therapy. The requirement is different for each insurance company. It is best to call to be sure if your insurance companies requires a prescription. We can accept prescriptions from an MD, Osteopath, Podiatrist, Dentist, Nurse Practitioner, or Physician's Assistant.
What type of treatment will I receive?
Treatment is initially based on the evaluation findings. Changes in the treatment plan can be made on a daily basis or at periodic re-evaluations. Treatment may consist of hands-on techniques, exercises programs (land, aquatics, or both), and modalities to help relieve pain or inflammation. Home exercises may be incorporated to further speed recovery.
How long will each visit last?
The first session will last approximately one hour while future treatment sessions are 1/2 to 1 hour in length.
What are your hours?
We do our best to accommodate your busy schedule and have office hours M-F from 7 AM until 8 PM. These hours do vary some from office to office and day to day. Please call to get our current schedule for the office most convenient for you or check our locations page for specifics.
Can I choose which physical therapist to go to?
Absolutely! It is your right to choose the therapist or clinic you want to treat your condition. If you have a preference, you should let your health care provider know. Remember, not all therapists are the same and you need to select the one that is right for you